Service you can count on…

With ANPAC Five Star Claim ServiceSM you can be sure that your premium dollars will buy the protection you need and the prompt, courteous service that you deserve. If you have suffered a loss, whether it's from a minor fender-bender or a major house fire, the last thing you need to worry about is unnecessary delays or conflict with your insurance company.

"Ninety-five percent of ANPAC customers say they would recommend ANPAC to a friend." ---- Flaspöhler Research Group, (August 2003).

Our customers say it best. No one wants to think about being in an automobile accident, or having fire or storm damage destroy your home. But statistics show that for most of us, it's not a matter of if, but when. ANPAC Five Star Claim ServiceSM is designed to provide assurance and confidence throughout the claims process. Our focus is on what you need and when you need it.

Actual examples of Five Star Claim ServiceSM in action…

"We filed a claim one morning, went to the repair shop for an estimate and by the end of the day, our claim was paid."

"We called in with an auto claim and the adjuster verified coverages, discussed the claim and arranged for the appraisal. Our car was inspected within an hour and within just a few hours from when we reported the claim, the adjuster reviewed the repair figures, confirmed our choice of repair shop, arranged for a rental car and issued a check for the repair."

Our Customers Say It Best! *

"Thank you for the speedy, professional, yet friendly person you are in handling my claim. It really made a difference…" Austin, MN

"I had my claim handled by the first person I spoke to…" Scottsdale, AZ

"I've told everyone how happy I am with American National. You bet I would recommend them to a friend…" Denver, CO

"The claims department and repairer (sic) worked hand-in-hand and had my windshield repaired quickly. Loved the service. Cannot ask for more..." Las Vegas, NV

"What I need is an insurance company that gets things done. American National did just that with our claim..." Salt Lake City, UT

It's a fact…
According to a national survey developed by the Flaspohler Research Group, (August 2003), statistics prove that ANPAC customers are consistently more satisfied than customers of other national carriers with the excellent service they received and the speed in resolving their claim, and the expert abilities of ANPAC claims representatives. ANPAC performed better in each and every category!